Category Archives: Provide Quality Employee Feedback

Learn how you can provide quality feedback that gets results. The following articles on leadership communication by Joel Garfinkle explain why quality feedback is so important to obtaining quality work from your employees—and—increasing employees’ satisfaction with their work. In addition, providing quality feedback to employees is crucial to developing effective leaders within your organization. Future trends in human capital point to the need for a stronger, deeper leadership pipeline to navigate today’s business climate.

Why the Performance Review Is Not the End All of Providing Feedback

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Five months into his job, Jeremy was in his usual upbeat mood, ready to dive into client portfolios, when his manager walked up to his cubicle and said the six words most employees dread to hear: “We need to discuss your performance.”

Jeremy felt butterflies flying in his stomach. Was he not doing a good job? Had he made a serious blunder? His formal performance review was months away; why the sudden meeting? With many questions racing through his mind, Jeremy gingerly sat in front of his manager.

Jeremy’s manager, Ben, maintained a serious disposition. He was never too quick to laugh at jokes, but he was a man of ethics, intelligence, and good conduct—and he commanded respect.

Ben reviewed his notes and started by commending Jeremy on areas where he had performed well.  Jeremy felt more at ease. Ben then went on to … Continue reading Why the Performance Review Is Not the End All of Providing Feedback →

You Should Be Providing Regular and Frequent Feedback at Work

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His feedback and encouragement were instrumental in my quest to find the better leader in me. Joel should be a member of every executive’s personal board of advisors!”

Henry J. Sacco, Chief Legal Officer, BROTHER INTERNATIONAL CORPORATION

Employees want feedback. They want an honest assessment of their behavior to help them improve their work. They know that if they listen to, and take action on, clear and constructive feedback, their overall performance will improve. Successful employee retention and promotion will result, and so will overall job satisfaction.

Your employees know that feedback is central to talent development and advancement.

 However, most managers feel uncomfortable delivering feedback, especially when it involves a problem or concern. So many managers take a passive approach or are guilty of knee-jerk, “drive by” feedback, which can be counterproductive. Providing feedback that gets results isn’t as difficult or painful as you think. Listed below … Continue reading You Should Be Providing Regular and Frequent Feedback at Work →