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Conflict. Confrontation. Controversy. Disagreement. Tension. They happen in the workplace—and in life. They are unavoidable.
Negative impact of having a difference of opinion
Your employees, coworkers, and supervisors won’t always see things the same way you do. Differences in opinion can lead to tension, bruised egos, and exploding tempers.
How to talk about touchy topics
Would you like to know how to talk effectively about touchy topics? Could you use some techniques for dealing with defensive or unpleasant coworkers?
Difficult Conversations solves these type of challenging situations
This Difficult Conversations book provides a step-by-step plan to help you prepare for and learn how to have difficult conversations about situations such as these:
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A coworker makes insulting comments every chance he gets.
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A team member consistently interrupts others in meetings.
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Your direct report makes negative comments about others’ work.
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A coworker’s direct reports are fed up with her authoritarian leadership style.
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You want your boss’s support in shifting a toxic workplace culture.
Difficult Conversations book will help you improve your communication and conflict-resolution skills so you can get to the root of the problem—and resolve it—without damaging the relationships you’ve worked so hard to build.
8-step proven plan to overcome any and all communication hurdles
In this book, Joel teaches you step-by-step how to have difficult conversations. He delivers techniques for dealing with defensive or even hostile coworkers, showing how to deescalate such situations, overcome communication hurdles, and mitigate interpersonal problems. You’ll learn how to discuss what matters most in a disarming way by following Joel’s 8-step plan. You will be able to make the other person feel heard and understood and then work together to come up with a solution.
Clear defined and effective road map to difficult conversations
How would you like to have a road map to follow as you prepare for and engage in these difficult conversations? In this motivational book, you’ll learn how to discuss what matters most with your co-workers and employees in a non-confrontational manner.
Resolve conflicts without hindering work relationships
Conflict happens—even between people with strong working relationships. Difficult Conversations will help you improve your communication and conflict-resolution skills so you can get to the root of the problem—and resolve it—without damaging the work relationships you’ve worked so hard to build. Order your copy now and start tackling those difficult conversations right away!
